In order to bring you the best possible user experience, this site uses Javascript. If you are seeing this message, it is likely that the Javascript option in your browser is disabled. For optimal viewing of this site, please ensure that Javascript is enabled for your browser.

UCLA Home / Campus Safety / Police / Employment Opportunities

Article ID: 1001149         Send us your feedback about this article  View the print friendly version of this article
Public Safety Dispatcher Position
Summary: Information for the Public Safety Dispatcher position

 

 

 

 

Find out more:

Position
Requirements
Test Date(s)
Benefits
Current Salary Range
Department

How to Apply
Applications and information regarding Public Safety Dispatcher employment opportunities with UCLA Police Department must be submitted online only through UCLA Campus Human Resources.

We are not currently accepting new applications, but continue to check back for new job postings!

Back to Top


Position
The Public Safety Dispatcher will provide dispatching services during emergency and routine assignments. The Communications Center is staffed 24 hours a day, 7 days a week with scheduled shift rotations every 6 months.
 
Daily duties include but are not limited to the following:  
  • Receive and relay calls for assistance via telephone, radio and computer terminals
  • Answer and/or redirect calls for information
  • Prioritize and dispatch emergency calls for police, fire, medical aid, hazardous materials and allied agencies
  • Monitor, acknowledge and input computerized alarm data for intrusion, robbery, fire, unknown trouble and facilities alarm systems
  • Operate, update and maintain computer terminals, including computer-aided dispatch and National Law Enforcement Telecommunications System, based on officer requests
  • Dispatch units, such as police, fire, medical aid, security, parking enforcement and facilities, utilizing two-way radio systems

For candidates that have California POST Public Safety Dispatcher certification and/or one year or more of recent experience in a 9-1-1 emergency dispatching center for fire or police, the department may consider waiving the typing and written portion of the examination process. All other interested candidates will be invited to participate in the complete process. The selection process consists of a written examination, typing test, oral interview, medical and psychological examinations and a thorough background investigation.

 

Requirements

  • A Peace Officer Standards and Training (POST) Public Safety Dispatchers Certificate is preferred, but not required.
  • Have demonstrated abilities to understand and evaluate emergency and technical information, and relay as received over telephone and two-way radio.
  • Have experience in interacting with the public on the telephone.
  • Perform several tasks simultaneously.
  • Maintain accurate and legible records.
  • Speak and write clearly and distinctly using correct English spelling and grammar.
  • Remain courteous and professional under emergency and sensitive conditions.
  • React quickly, efficiently and calmly, and adopt an effective course of action in emergency and routine situations.
  • Apply rules, regulations and procedures to varied situations.
  • Work harmoniously with coworkers, campus units and the public.
  • Remain seated for long periods of time.
  • Have the ability to work weekends, holidays and all work shifts.
  • Have the ability to report for work or work past scheduled shift hours on short notice.
  • Candidate must successfully complete all phases of the hiring process including physical and psychological exam, oral interview and thorough background investigation.

Back to Top

Test Date(s)
No testing required for lateral applicants                                                                        Back to Top

Benefits
The University contributes to the cost of dental, vision and a variety of medical plans. Twelve holidays per year. Paid vacation. Twelve sick days per year. University of California Retirement System Plan (CalPERS compatible), plus a variety of voluntary pre-tax and post tax investment plans.

Back to Top

Current Salary Range
$24.53 to $36.58

Back to Top

Department
UCLA Police Department, a standard of excellence in law enforcement, serves a multi-cultural, educational environment of over 75,000 faculty, staff and students at Los Angeles. It is a part of the statewide UC Police system of about 410 sworn personnel. The department offers voluntary transfer opportunities among the ten campuses and statewide promotion lists. We take pride in our cultural and ethnic diversity and strive to employ a broad cross-section of the community. The department employs about 62 sworn officers, 46 civilians and 130 students.

Back to Top

UCLA Police Department
Email: jobs@ucpd.ucla.edu | Phone: (310) 825-1491| Fax: (310) 206-2550| Mail Code: 136408

Address
601 Westwood Plaza
Los Angeles, CA 90095-1364
  Office Hours
Monday – Friday 8 a.m. to 5 p.m.
Station Hours
24 hours a day, 7 days a week

Related Information