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UCLA Home / Campus Services / Phone & Voice Services

Information Technology Services (formerly CTS and AIS) offers telephone, cable television, campus backbone, wireless and wired networking, structured cabling, emergency radio and many other technology-related services to the UCLA campus. See what's new.

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arrow Residence Telephone Services (RTS)
IT Services Product & Services Catalog 

    Browse the most popular telecommunications devices and services available to your department from Information Technology Services.
 
Product Literature 

Phone User Guides and Quick Reference cards are available for your reference.

Mobile Services 
The UCLA Mobile Program Pilot is now available to UCLA Administration customers. Follow this link for more information. For all other campus customers, this link provides a list of carrier contacts and other information on mobile services.
 
Directory Services 
IT Services produces the printed and online versions of the UCLA Directory. Make sure you're listed!
Voice over Internet Protocol (VoIP) Services at UCLA 
Product training, including user guides and an online tutorial, is available for existing VoIP customers.
 
IT Services Online Glossary 
Have questions about telecommunications terms, telephone equipment and features, applications or acronyms? The IT Services Online Glossary has the answers for you. Search specific terms or just browse until you find the answers you are looking for.
CTS and AIS Merged to form Information Technology Services 
Effective February 1, 2011, CTS and AIS were merged to form one campus IT organization: Information Technology Services (ITS). Under the direction of Associate Vice Chancellor Andrew Wissmiller, we will be transitioning our online and print materials to reflect our new identity.  Our products and services, and the procedures you use to order them, will remain the same.
 

CTS Strategic Plan (PDF)

IT Services Customer Service
Email: cservice@it.ucla.edu | Phone: (310) 825-3775
For questions regarding ordering IT Services products and services.

 

IT Services Repair
Phone: (310) 206-0008 or x114
Please call Repair if you're having trouble with your IT Services-issued phone or other equipment.