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CTS' Training Center, in partnership with CTS application specialists, offers courses in both telephone training and call processing. Telephone training courses help customers learn about features and services associated with their telephone models or voicemail systems. Call processing training courses teach customers about their customized call processing application(s). The lab setting for select classes ensures participants will receive practical hands-on experience using telephone features, recording system greetings/announcements, and entering data records. All classes are scheduled on request or in conjunction with a new installation. Contact CTS' Training Center for scheduling and enrollment information for your telephone products, extension 58168. For your application needs, please contact an application specialist for training enrollment information at extension 54545. All training services are offered free of charge and can be scheduled on demand.
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